No. 198

Superceded by paper published in Management Science (Vol. 45, No. 3, March 1999):

Tools for inventing organizations: Toward a handbook of organizational processes, by Thomas W. Malone, Kevin Crowston, Jintae Lee, Brian Pentland, Chrysanthos Dellarocas, George Wyner, John Quimby, Charles S. Osborn, Abraham Bernstein.